Client Knowledge Base
Frequently Asked Questions
Answers to common questions regarding Live Scan, FD-258 cards, card conversion eligibility, mobile service, and document authentications.
Scheduling Policy
In order to provide personalized service and verify document prerequisites, we do not utilize an automated calendar appointment booking tool. Instead, submit a Request Service form or call (510) 879-6991. Our team coordinates directly with you.
Direct Guidance
Have a Specific Question About Your Paperwork?
Every licensing board, requesting agency, and foreign consulate has unique criteria. We are happy to help you review what you need before you schedule or visit.

